Sephora Gift Cards and eGift Cards can be used online, in US stores, and by phone, Check Sephora gift card balance. Check Sephora gift card balance.
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Sephora Gift Cards and eGift Cards have a 16-digit gift card code, and an 8-digit PIN number. To redeem online, just follow these easy steps:
Step 1 (for plastic Gift Cards only)
Using a coin or fingernail, scratch off the foil covering the 8-digit gift card PIN number. This is located on the back of the Gift Card, in the right corner.
On the Checkout page in the Payment section, enter your Gift Card number and PIN number.*
Hit the “Save & Continue” button in lower right corner of the Payment area. You will see the Gift Card amount deducted from your total order on the right side of the page. **I entered my gift card information. Why is it still asking for my credit card?***
Your Gift Card, eGift Card, or eGift Certificate may not cover the full order total, which can include sales tax, shipping fees, or the difference of the order. Gift/eGift card funds will be applied to your order total first, and any remaining amount will be covered by your credit card. On the Confirmation Order page, be sure to review the payment information and total charge of your order to confirm all details are correct.
Gift Cards are physical cards that have a 16-digit gift card number, and an 8-digit PIN number.
eGift Cards are virtual cards that have a 16-digit gift card number, and an 8-digit PIN number.
eGift Certificates are no longer available for sale and can only be used by calling Customer Service at 1-877-Sephora. They have an 8-digit alphanumeric code (no PIN).
All Sephora Gift cards, eGift Cards and eGift Certificates should be treated like cash: they cannot be replaced if lost, stolen, altered or destroyed. Sephora Gift Cards, eGift Cards and eGift Certificates have no expiration date and cannot be redeemed or exchanged for cash (except as required by law). No fees will be charged against the unused balance of the gift cards. Please click here to view the Gift Card Terms and Conditions.
There are three ways to buy Plastic Sephora Gift Cards:
Any Sephora stores or authorized retailers in the U.S. and Canada
Online at Sephora.com, Sephora.ca, or the Sephora App
Customer service at 1-877-SEPHORA
Online through Sephora.com, Sephora.ca, or authorized retailers
Sephora will only honor Gift Cards and eGift Cards purchased through our stores, website, mobile app, and authorized retailers. We no longer sell eGift Certificates. You cannot use a Sephora Gift Card, eGift Card, or eGift Certificate to purchase Gift Cards or eGift Cards. All sales of Gift Cards and eGift Cards are non-refundable and are final.
At this time there is a one gift card limit per online order. To purchase multiple gift cards online, please call our Customer Service at 1-877-SEPHORA. You can also visit a Sephora store to purchase multiple gift cards.
There are four ways to check your Gift Card oe eGift Card balance:
Online via Desktop Computer: Sign into your Account and click on your name for your account on the upper left-hand side of the page. From the My Account page, locate the Payments & Credits section and use the link to check your balance on the Gift Card.
Online: Click here to view our Gift Card page at Sephora.com. There is a section to check the balance at the bottom of the page.
By Phone: Call 1-888-860-7897.
In Store: A Cast Member can check the balance for you for Gift Card or eGift Cards (for U.S. stores) (if you have a print out or your mobile device).
A Sephora Gift Card, eGift Card, or eGift Certificate should be treated like cash: they cannot be replaced if lost or stolen. Sephora Gift Cards, eGift Cards, and eGift Certificates have no expiration date, are not charged any fees against the unused balance, cannot be redeemed or exchanged for cash (except as required by law). You can use up to two Gift Cards, eGift Cards and/or eGift Certificates per online order. You can use up to ten Gift Cards, eGift Cards, and/or eGift Certificates per online order by contacting Customer Service at 1-877-SEPHORA. If the amount of the order exceeds the amount of the Gift Card, eGift Card, or eGift Certificate, the recipient must pay for the balance of the order. If the amount of the order is less than the balance of the Gift Card, eGift Card, or eGift Certificate, the difference will be available to the recipient for future redemption. If any online credit is available to the recipient, then the online credit will automatically be applied first.